Operational Resilience Research Paper
TORI commissioned research to examine trends in Operational Resilience within financial services organisations
The Smart Paper looks at the approach that Financial Institutions are taking with regards to Operational Resilience, with a focus on readiness for the soon-to-be-introduced regulation and the impact of the recent pandemic on strategy as it relates to Operational Resilience.
Contents
1. Important business services and impact tolerances
2. Third Party Supplier Management
3. Linkage between Risk and Crisis management
4. Technology and how stable and secure it is
5. Operational Resilience Framework
6. Management Information and metrics
7. Overall strategy
8. Self-assessment and lessons learned
Conclusion
